Jhatpat SMS News

IVR Service / Interactive Voice Response

We are India's leading IVR Service / Interactive Voice Response Service Provider Company since past 6 years. And to maintain ourselves as best IVR Service Provider in Patna, Bihar we have redundant network of all major Indian Telecom Operators and hence we ensure direct telco connectivity across all regions.


How our IVR Service actually works ??


Anyone who calls on your Business Number will first hear a personalized Welcome Message (Eg : Welcome to ABC Company, We provide IT Services ) and post welcome message it will play list of your extension options (Eg - Dial 1 : For Sales Department , Dial 2 : For Accounts Department , Dial 3 : For Marketing Department ....... Dial 9 : For Other Services and Dial 0 : To Leave a Voice Message). And based upon extension option selected by caller your incoming call will be automatically routed instantly to mobile or land-line phone mapped to that extension. And post call completed acknowledgment SMS will also be send to caller phone. (Eg: Thank You for contacting us. To know more visit us at www.abc.com)


IVR Service:


Our IVR Service is a web based panel with detailed call log panel. Your entire call conversion along with any voice mails are automatically recorded into our cloud based IVR system. And you can listen call recording anytime by just login into your web-based call log panel.

Our Cloud Based IVR Service / Virtual Receptionist Service is fully customized service and as per your business requirement we can customize the settings. We also provide API codes to integrate our IVR Service / Virtual Receptionist Service with your existing or new CRM Solution and Multi-Level IVR Service is also available.


Key Highlights of our Cloud IVR Service / Interactive Voice Response Service :


Welcome Message - Multi Language (Fully Customized)
Call Log - Web Interface
Multi - Extensions with Multi - Mobile/Landline Numbers Mapping
Voice Mail
Missed Calls Alert
Call Recording
Caller Location Based Routing
Custom On-hold Music
Free Voice Calls with each Plan
Acknowledgment SMS to Caller (Optional)
API integration with your web-based application (Optional)
Entire solution is Cloud IVR Service. Hence No Hardware Cost, No Hidden Cost !